With more than 20 years of experience in the Call Center industry, AEMERUS Consulting Group provides our clients with improved performance in all of their customer service and support operations. AEMERUS Consulting Group experience, skills and services address the unique challenges and realities faced by today's call centers and help desks.
We focus on critical factors that directly impact your bottom line:
- Process Management
- Technology
- Personnel.
Customer-centric applications supporting the newest trends in multimedia, Web-enabled, and blended revenue generating, customer service call centers.